There are several possible reasons for your Bithumb Global account being locked.
1. If the login fails more than 6 times, it will freeze for 24 hours to protect your account.
2. AML, CTF risk
It can be automatically blocked by an FDS system in Bithumb Global upon detection of an anomaly.
You can unlock it in the following ways in the support team.
1) A photo of your face taken with your passport
2) Memorized notes
3. Other reasons besides requests from authorities and financial institutions
If you want to cancel, please contact the support team.